Privacy Policy
This Privacy Policy explains what personal information SubLien LLC collects through Denize, how we use it, and your rights regarding that information.
1. Information We Collect
When you sign in with Procore we may receive your name, email address, job title, phone number, company name, and location. When an administrator connects QuickBooks Online or Intuit Enterprise Suite, we receive the company’s vendors, items, accounts, classes, locations, customers and projects, and purchase orders needed to code and submit invoices. When you request a demo or contact us, we collect the name, work email, phone number, company and accounting system you provide, and use them only to respond. When you use the service we collect invoice documents and extracted data, usage data, and technical logs needed to operate and secure the platform.
2. How We Use Your Information
We use your information to operate and improve Denize, process your invoices and submit them to your connected systems, manage subscriptions and billing, protect the service, and provide customer support. We do not sell personal information.
3. Third-Party Services
We share data with trusted third parties only as necessary to provide the service:
- Procore — authentication and invoice submission
- Intuit (QuickBooks Online and Intuit Enterprise Suite) — reading company lists and purchase orders, and creating bills you approve
- Stripe — payment processing and subscription management
- OpenAI — AI invoice extraction and matching under OpenAI’s API terms and configured data controls
- Neon — database hosting
- Vercel — application hosting, Vercel Blob storage for encrypted pending attachments, and cookie-free web analytics
- Document scanning provider — malware scanning for uploaded invoice files when the scanner is configured
- Resend — transactional and support email delivery
- Mailgun — inbound invoice email routing and attachment delivery
- Cloudflare Turnstile — bot and abuse prevention on public forms using browser and network signals, not form entries
4. Data Retention
We retain account, invoice-history, security, and billing records for as long as reasonably needed to provide the service, maintain audit and security records, resolve disputes, and meet legal obligations. Pending invoice attachments are removed after they are submitted or dismissed, subject to operational backups.
We permanently retain each terms acceptance as an audit record, including the accepted policy copy and version, your name and email at acceptance, the date, IP address, and browser. These records remain after account closure and cannot be edited or deleted through the service.
5. Security
We use encrypted connections (HTTPS), encrypted private storage for pending invoice attachments, secure session cookies, and access controls. No method of transmission or storage over the internet is 100% secure.
6. International Transfers
Our service providers process data primarily in the United States and may process limited data in other locations where they operate. We use providers under service agreements and data-processing terms that include security and confidentiality requirements and, where applicable, recognized cross-border transfer safeguards.
7. Your Rights
Depending on your jurisdiction, you may have the right to access, correct, or delete personal data, and to object to or opt out of certain processing. To make a request, use the Denize contact form.
8. Children’s Privacy
Denize is intended for business use only and is not directed at anyone under the age of 18.
9. Changes to This Policy
We may update this Privacy Policy as the service and its providers change. When practical, we will communicate material changes by email or in the application and update the effective date shown on this page.
10. Contact
Privacy questions or requests: use the Denize contact form.
Mailing address: SubLien LLC, 5900 Balcones Drive STE 100, Austin, TX 78731, USA.